Can’t start or finish the ride

Make sure you click “Reserve/ End rent” in the App.
Make sure that there is an Internet connection and you are in the ride finish area.
If you are trying to finish the ride but nothing happens, the App will advise you to finish the rent and close the car via Bluetooth.
If you tried everything but nothing happened call: +7 495 234-33-00 and 8 800 234-33-00 or chat us directly.