The driver is always responsible for infraction of traffic rules and pays all fines.
First we receive and pay all fines and then redirect the bill to the driver. The driver pays his fines with our commission up to 400 ₽, depending on the amount of the fine.
We sometimes receive penalties from the third-party with a delay. So it is not always possible to redirect them in a grace period.
We send the fines to the driver's e-mail. And you can always find them in the "Rides History" . To get more information, follow a link.
If the traffic police officer handed you a police order, please inform us via chat in the App and we will tell you what to do next.